At Vintagefitz, owned by Ressium Technologies Private Limited we genuinely appreciate your trust and want every purchase to feel just right. While we hope you love everything you order, we understand that sometimes things don’t work out. That’s why we’ve created a return and refund process that’s simple, transparent, and customer-friendly—so you can shop stress-free.
If you need to return something, no worries. You can request a return within 48 hours of receiving your order. To help us serve you better, please make sure:
The product is unused, unwashed, and in its original condition
All tags, invoices, and packaging are intact
Keep the original packaging safe until you're fully satisfied with the product
We’ve made returns simple and convenient. Within the 48-hour window, you can choose:
Email Us: Send your order number and reason for return to ressiumtechnologiespvtltd@gmail.com
Online Option: Log into your account on Vintagefitz, find your order, and click on the return button
Once we receive your request, our team will guide you step-by-step through the return process.
As soon as we get your returned item and it passes our quality check, we’ll begin the refund process. Here’s what to expect:
Refunds are usually completed within 5–7 business days after approval
Your refund will be sent back to the original payment method used during checkout
We only issue refunds for items returned in their original, unused, and undamaged condition. If the item shows signs of use, wear, or tampering, we may not be able to process a refund.
Some items are not returnable due to hygiene or customization factors. Please keep this in mind before placing your order:
Customized or Personalized Products – These are made just for you, so they can’t be returned
Clearance or Final Sale Items – Products bought during promotions or clearance sales are non-returnable
We’re always here for you. If you have any queries, feel free to reach out at ressiumtechnologiespvtltd@gmail.com. Our support team is happy to assist you with care, clarity, and a smile.
Thanks for shopping with Vintagefitz. Your satisfaction matters most to us, and we’re committed to making every order a great experience!